Question 1

What is 99 App?

Accepted Answer

99 App is an e-money platform designed to make managing, spending, and giving money simple, transparent, and ethical. We don't lend, charge interest, or use your money without your knowledge.

Question 2

Is 99 App an EMI?

Accepted Answer

Yes. We operate as an EMI (Electronic Money Institution), which means your money is safeguarded and regulated but never used for lending or interest-based products.

Question 3

Where is my money kept?

Accepted Answer

Your money is securely safeguarded with regulated partners. It's never lent out or used in ways that earn interest; it simply waits for you, safely.

Question 4

What does Sharia aligned mean at 99 App?

Accepted Answer

It means we structure our accounts and services to avoid interest (Riba), speculation (Gharar), and prohibited industries. Everything we do aligns with clear, permissible finance principles.

Question 5

What does 'Ethical' mean in your context?

Accepted Answer

Ethical means we exclude industries like weapons, gambling, tobacco, adult entertainment, and environmental harm. Your funds stay away from anything that conflicts with human or environmental wellbeing.

Question 6

How are you different from other 'Islamic' or 'ethical' financial providers?

Accepted Answer

We don't lend or charge interest under different labels like others do. Your funds are ringfenced and safeguarded.

Question 7

What types of accounts or tiers do you offer?

Accepted Answer

99 App will launch with two tiers: Basic and Gold. Each offers different perks, like more currency accounts, premium cards, and additional features.

Question 8

Are there any foreign exchange fees?

Accepted Answer

Only once. When you convert from your main currency to another, a small FX fee applies. After that, you can use or hold your money with no additional currency fees.

Question 9

How does the Zakat calculator work?

Accepted Answer

Our automated calculator tracks your account balance and assets to help you calculate your Zakat accurately. You can then choose to give immediately or set recurring contributions.

Question 10

Where does my charity or Zakat money go?

Accepted Answer

You can choose either verified charities or community projects within the app. Every project is overseen by the 99 App team and executed transparently, every penny is traceable.

Question 11

How do you ensure charities and projects are legitimate?

Accepted Answer

We partner only with certified charities and personally verify each project. Contributions are held securely, and spending is authorised transaction by transaction by our internal oversight team.

Question 12

Can I see the impact of my donation?

Accepted Answer

Yes. You'll be able to follow the project's journey and view proof of completion and spending updates through the app.

Question 13

Are you regulated?

Accepted Answer

99 App operates under EMI regulatory standards and complies with all FCA (UK) requirements for safeguarding your money.

Question 14

What happens if 99 App ceases operations?

Accepted Answer

Your money remains safeguarded and returnable under regulatory supervision. It never forms part of company assets.

Question 15

Why was 99 App created?

Accepted Answer

Because we believe finance can serve people, not control them. 99 was built to make managing, spending, and giving money transparent, ethical, and simple.

Question 16

What does '99' stand for?

Accepted Answer

It reflects the 99 divine names, a symbol of completeness, integrity, and purpose, values that guide everything we build.

Question 17

When will 99 App launch?

Accepted Answer

We're currently building toward our beta release. Join the waitlist to be one of the first to access 99 App when it launches.

Frequently Asked Questions

About 99 App

Ethical & Sharia Promise

Accounts & Currencies

Giving & Zakat

Safety & Regulation

The Vision